:root {
  /* NUEVA PALETA DE COLORES */
  --primary: #1f2937;        /* azul grisáceo oscuro */
  --primary-dark: #111827;   /* casi negro */
  --primary-light: #374151;  /* gris azulado claro */
  
  --whatsapp: #25d366;
  --whatsapp-dark: #1da851;
  --bg-chat: #ffffff;
  --bg-msg: #f3f4f6;         /* gris muy claro neutro */
  --text-main: #000000;
  --text-sub: #5d5d5c;
  
  /* Acento recomendado (ámbar cálido). Si no lo quieres, cambia --accent por --primary en los elementos que lo usan (botón de formulario, etc.) */
  --accent: #f59e0b;
  --accent-dark: #d97706;
  
  --success: #10b981;
  --warning: #f59e0b;
  --danger: #ef4444;
  --purple: #8b5cf6;
  --gray-light: #f9fafb;
  --gray: #e5e7eb;
  --shadow: 0 8px 30px rgba(0,0,0,0.08);
  --shadow-heavy: 0 15px 35px rgba(0,0,0,0.15);
}

* { 
  box-sizing: border-box; 
  margin: 0;
  padding: 0;
}

body {
  font-family: 'Poppins', 'Segoe UI', system-ui, -apple-system, sans-serif;
  background: #f5f7fa;
  min-height: 100vh;
}

/* ============================================
   ANIMACIONES (se mantienen igual)
============================================ */

@keyframes fadeIn { 
  from { opacity: 0; transform: translateY(10px); } 
  to { opacity: 1; transform: translateY(0); } 
}

@keyframes pulse { 
  0% { box-shadow: 0 0 0 0 rgba(31, 41, 55, 0.4); } 
  70% { box-shadow: 0 0 0 15px rgba(31, 41, 55, 0); } 
  100% { box-shadow: 0 0 0 0 rgba(31, 41, 55, 0); } 
}

@keyframes shake { 
  0%, 100% { transform: translateX(0); } 
  25% { transform: translateX(-5px); } 
  75% { transform: translateX(5px); } 
}

@keyframes popIn { 
  0% { transform: scale(0.9); opacity: 0; } 
  100% { transform: scale(1); opacity: 1; } 
}

@keyframes slideInRight { 
  from { opacity: 0; transform: translateX(20px); } 
  to { opacity: 1; transform: translateX(0); } 
}

@keyframes typing { 
  0%, 100% { transform: translateY(0); opacity: 0.5; } 
  50% { transform: translateY(-5px); opacity: 1; } 
}

@keyframes statusPulse {
  0% { box-shadow: 0 0 0 0 rgba(37, 211, 102, 0.8); }
  70% { box-shadow: 0 0 0 6px rgba(37, 211, 102, 0); }
  100% { box-shadow: 0 0 0 0 rgba(37, 211, 102, 0); }
}

@keyframes floatUp {
  0% { transform: translateY(30px) scale(0.8); opacity: 0; }
  100% { transform: translateY(0) scale(1); opacity: 1; }
}

@keyframes fadeOut {
  from { opacity: 1; transform: translateY(0); }
  to { opacity: 0; transform: translateY(-10px); }
}

@keyframes floatNotification {
  0% { 
    transform: translateY(-50%) translateX(-20px) scale(0.9); 
    opacity: 0; 
  }
  50% { 
    transform: translateY(-50%) translateX(0) scale(1.05); 
    opacity: 1; 
  }
  100% { 
    transform: translateY(-50%) translateX(0) scale(1); 
    opacity: 1; 
  }
}

@keyframes bounceIn {
  0% { transform: scale(0.3); opacity: 0; }
  50% { transform: scale(1.05); opacity: 1; }
  70% { transform: scale(0.9); }
  100% { transform: scale(1); opacity: 1; }
}

@keyframes rotateOpen {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(135deg); }
}

@keyframes gentlePulse {
  0% { transform: scale(1); box-shadow: 0 5px 15px rgba(37, 211, 102, 0.3); }
  50% { transform: scale(1.03); box-shadow: 0 8px 25px rgba(37, 211, 102, 0.5); }
  100% { transform: scale(1); box-shadow: 0 5px 15px rgba(37, 211, 102, 0.3); }
}

@keyframes spin {
  0% { transform: rotate(0deg); }
  100% { transform: rotate(360deg); }
}

@keyframes slideInLeft {
  from { opacity: 0; transform: translateX(-20px); }
  to { opacity: 1; transform: translateX(0); }
}

.shake { animation: shake 0.2s ease-in-out 0s 2; }

/* ============================================
   NOTIFICACIONES FLOTANTES
============================================ */
.floating-notification {
  position: absolute;
  top: 50%;
  left: -200px;
  transform: translateY(-50%) !important;
  background: white;
  padding: 12px 20px;
  border-radius: 25px;
  font-size: 14px;
  font-weight: 600;
  white-space: nowrap;
  box-shadow: var(--shadow-heavy);
  z-index: 10002;
  animation: floatNotification 0.5s cubic-bezier(0.175, 0.885, 0.32, 1.275) forwards;
  border: 2px solid;
  text-align: center;
  min-width: 180px;
  max-width: 220px;
  pointer-events: none;
  line-height: 1.4;
  display: flex;
  align-items: center;
  gap: 8px;
}

.floating-notification::before {
  content: '';
  position: absolute;
  top: 50%;
  right: -8px;
  transform: translateY(-50%);
  border-width: 8px 0 8px 8px;
  border-style: solid;
}

.whatsapp-notification { 
  border-color: var(--whatsapp); 
  color: var(--whatsapp);
  background: white;
}
.whatsapp-notification::before {
  border-color: transparent transparent transparent var(--whatsapp);
}

.form-notification { 
  border-color: var(--accent); 
  color: var(--accent);
  background: white;
}
.form-notification::before {
  border-color: transparent transparent transparent var(--accent);
}

.chatbot-notification { 
  border-color: var(--primary); 
  color: var(--primary);
  background: white;
}
.chatbot-notification::before {
  border-color: transparent transparent transparent var(--primary);
}

/* ============================================
   BOTÓN PRINCIPAL
============================================ */

.main-floating-btn {
  position: fixed;
  bottom: 25px;
  right: 25px;
  width: 70px;
  height: 70px;
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: white;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  z-index: 10000;
  box-shadow: var(--shadow-heavy);
  transition: all 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  font-size: 30px;
  border: none;
  outline: none;
}

.main-floating-btn:hover {
  transform: scale(1.1);
  box-shadow: 0 12px 35px rgba(31, 41, 55, 0.4);
}

.main-floating-btn.active {
  transform: rotate(135deg);
  background: linear-gradient(135deg, var(--accent), var(--accent-dark));
  animation: rotateOpen 0.4s ease;
}

.pulse { animation: pulse 2s infinite; }

.main-tooltip {
  position: absolute;
  right: 85px;
  padding: 10px 18px;
  border-radius: 10px;
  font-size: 15px;
  font-weight: 600;
  color: white;
  white-space: nowrap;
  opacity: 0;
  visibility: hidden;
  transition: 0.4s all ease;
  pointer-events: none;
  transform: translateX(10px);
  background: var(--primary);
  box-shadow: 0 5px 15px rgba(0,0,0,0.1);
}

.main-tooltip::after {
  content: '';
  position: absolute;
  top: 50%;
  right: -6px;
  transform: translateY(-50%);
  border-width: 6px 0 6px 6px;
  border-style: solid;
  border-color: transparent transparent transparent var(--primary);
}

.active-tooltip {
  opacity: 1 !important;
  visibility: visible !important;
  transform: translateX(0px) !important;
}

/* ============================================
   MENÚ FLOTANTE
============================================ */

.floating-menu {
  position: fixed;
  bottom: 110px;
  right: 35px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 18px;
  z-index: 9999;
  opacity: 0;
  visibility: hidden;
  transform: translateY(20px);
  transition: all 0.5s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}

.floating-menu.active {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
}

/* ============================================
   BOTONES SECUNDARIOS
============================================ */

.secondary-btn {
  position: relative;
  width: 58px;
  height: 58px;
  min-width: 58px;
  min-height: 58px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  box-shadow: 0 6px 20px rgba(0,0,0,0.15);
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  opacity: 0;
  transform: translateY(30px) scale(0.8);
  border: none;
  outline: none;
  z-index: 10001;
  overflow: visible !important;
}

.secondary-btn img {
  width: 30px;
  height: 30px;
  display: block;
}

.floating-menu.active .secondary-btn {
  animation: floatUp 0.5s cubic-bezier(0.175, 0.885, 0.32, 1.275) forwards;
}

.floating-menu.active .secondary-btn:nth-child(1) { animation-delay: 0.1s; }
.floating-menu.active .secondary-btn:nth-child(2) { animation-delay: 0.2s; }
.floating-menu.active .secondary-btn:nth-child(3) { animation-delay: 0.3s; }

.secondary-btn:hover {
  transform: translateY(-5px) scale(1.1);
  box-shadow: 0 10px 25px rgba(0,0,0,0.2);
}

.whatsapp-btn {
  background: var(--whatsapp);
  color: white;
}

.form-btn {
  background: var(--accent);
  color: white;
}

.chatbot-btn {
  background: var(--primary);
  color: white;
}

.btn-tooltip {
  position: absolute;
  right: auto;
  left: -180px;
  padding: 8px 15px;
  border-radius: 8px;
  font-size: 14px;
  font-weight: 600;
  color: white;
  white-space: nowrap;
  opacity: 0;
  visibility: hidden;
  transition: 0.3s all ease;
  pointer-events: none;
  transform: translateX(-10px);
  z-index: 10001;
  min-width: 140px;
  text-align: center;
}

.whatsapp-btn .btn-tooltip { background: var(--whatsapp); }
.form-btn .btn-tooltip { background: var(--accent); }
.chatbot-btn .btn-tooltip { background: var(--primary); }

.btn-tooltip::after {
  content: '';
  position: absolute;
  top: 50%;
  right: auto;
  left: 100%;
  transform: translateY(-50%);
  border-width: 6px 6px 6px 0 !important;
  border-style: solid;
  border-color: transparent currentColor transparent transparent !important;
}

.secondary-btn:hover .btn-tooltip {
  opacity: 1;
  visibility: visible;
  transform: translateX(0px);
}

/* ============================================
   VENTANAS
============================================ */

.chat-window, .form-window {
  position: fixed; 
  bottom: 90px; 
  right: 20px; 
  width: 380px; 
  height: 600px;
  background: var(--bg-chat); 
  border-radius: 20px; 
  box-shadow: var(--shadow-heavy);
  display: none; 
  flex-direction: column; 
  overflow: hidden; 
  z-index: 10000;
  animation: fadeIn 0.4s ease-out;
  border: 1px solid var(--gray);
}

#chatbot-container button,
#chatbot-container a,
#chatbot-container input,
#chatbot-container textarea {
  box-sizing: border-box;
}

.chat-window.minimized {
  height: 60px;
  width: 350px;
  overflow: hidden;
}

/* Ocultamos contenido para que el layout no “salte” al minimizar */
.chat-window.minimized #chatbot-messages,
.chat-window.minimized #chatbot-input-area,
.chat-window.minimized #lead-form,
.chat-window.minimized #typing-indicator {
  display: none !important;
}

.chat-window.minimized .window-header {
  min-height: 60px;
}

.form-window { 
  height: auto; 
  max-height: 600px; 
}

/* ============================================
   HEADER
============================================ */

.window-header {
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: white; 
  padding: 15px 20px; 
  display: flex; 
  justify-content: space-between; 
  align-items: center;
  position: relative;
  min-height: 60px;
}

.form-header {
  background: linear-gradient(135deg, var(--accent), var(--accent-dark));
}

.header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.header-logo {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: white;
  object-fit: contain;
  padding: 3px;
  border: 2px solid rgba(255,255,255,0.3);
}

.header-text {
  display: flex;
  flex-direction: column;
}

.header-text b {
  font-size: 16px;
  line-height: 1.2;
}

.header-title {
  display: flex;
  align-items: center;
  gap: 10px;
}

.status-container {
  display: flex;
  align-items: center;
  gap: 5px;
  margin-top: 2px;
}

.status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  display: inline-block;
}

.status-dot.online {
  background: var(--whatsapp);
  animation: statusPulse 2s infinite;
}

#status-text {
  font-size: 12px;
  opacity: 0.9;
}

.window-controls {
  display: flex;
  gap: 8px;
  align-items: center;
}

.window-btn {
  background: rgba(255, 255, 255, 0.2);
  border: none;
  color: white;
  width: 30px;
  height: 30px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: all 0.3s ease;
  font-size: 14px;
}

.window-btn:hover {
  background: rgba(255, 255, 255, 0.3);
  transform: scale(1.1);
}

.minimize-btn:hover { background: var(--warning); color: #333; }
.close-btn:hover { background: var(--danger); }

.close-icon {
  cursor: pointer;
  font-size: 18px;
  opacity: 0.8;
  transition: opacity 0.3s;
  padding: 5px;
}

.close-icon:hover {
  opacity: 1;
}

/* ============================================
   FORMULARIO DE BIENVENIDA
============================================ */

#lead-form { 
  padding: 30px; 
  text-align: center; 
  display: flex; 
  flex-direction: column; 
  gap: 20px; 
  height: 100%; 
  justify-content: center; 
  background: linear-gradient(135deg, var(--gray-light) 0%, #ffffff 100%);
}

.welcome-icon {
  font-size: 60px;
  color: var(--primary);
  margin-bottom: 10px;
  animation: bounceIn 0.8s ease;
}

#lead-form h3 {
  margin: 0;
  color: var(--primary);
  font-size: 24px;
  font-weight: 600;
}

#lead-form p {
  color: var(--text-sub);
  margin: 10px 0 20px;
  font-size: 15px;
  line-height: 1.5;
}

.privacy-note {
  font-size: 12px;
  color: #999;
  margin-top: 15px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
}

.privacy-note i {
  color: var(--primary);
}

/* ============================================
   INPUTS
============================================ */

.interactive-input { 
  padding: 15px; 
  border: 2px solid var(--gray); 
  border-radius: 15px; 
  outline: none; 
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275); 
  width: 100%; 
  font-size: 15px;
  background: white;
  font-family: 'Poppins', sans-serif;
}

.interactive-input:focus { 
  border-color: var(--primary); 
  box-shadow: 0 8px 20px rgba(31, 41, 55, 0.15); 
  transform: translateY(-2px);
}

.textarea-input {
  height: 120px;
  resize: none;
  padding-top: 15px;
  line-height: 1.5;
}

/* ============================================
   BOTONES GENERALES
============================================ */

#lead-form button, .submit-btn {
  padding: 16px; 
  min-height: 52px;
  width: 100%;
  background: linear-gradient(135deg, var(--primary), var(--primary-dark)); 
  color: white; 
  border: none; 
  border-radius: 15px; 
  cursor: pointer; 
  font-weight: 600; 
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275); 
  font-size: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  position: relative;
  overflow: hidden;
}

#lead-form button::before, .submit-btn::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transition: left 0.7s;
}

#lead-form button:hover::before, .submit-btn:hover::before {
  left: 100%;
}

#lead-form button:hover, .submit-btn:hover { 
  background: linear-gradient(135deg, var(--primary-dark), #0f131a); 
  transform: translateY(-2px) scale(1.02); 
  box-shadow: 0 10px 25px rgba(31, 41, 55, 0.25);
}

.cancel-btn {
  background: var(--gray-light);
  padding: 16px;
  border: 2px solid var(--gray);
  border-radius: 15px;
  color: #666;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  width: 50px;
  min-width: 50px;
  min-height: 50px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.cancel-btn:hover {
  background: #e9ecef;
  border-color: #ced4da;
  transform: translateY(-2px);
}

/* ============================================
   ÁREA DE MENSAJES
============================================ */

#chatbot-messages {
  flex: 1;
  padding: 20px;
  overflow-y: auto;
  overflow-x: hidden;
  background: linear-gradient(135deg, var(--gray-light) 0%, #ffffff 100%);
  display: flex;
  flex-direction: column;
  gap: 15px;
}

/* ============================================
   MENSAJES
============================================ */

.bot-message { 
  background: white; 
  padding: 14px 18px; 
  border-radius: 18px 18px 18px 4px; 
  font-size: 15px; 
  line-height: 1.5; 
  color: var(--text-main); 
  box-shadow: 0 3px 10px rgba(0,0,0,0.05); 
  animation: popIn 0.3s ease; 
  border-left: 4px solid var(--primary);
  max-width: 85%;
  align-self: flex-start;
}

.user-message {
  background: linear-gradient(135deg, var(--primary), var(--primary-dark)); 
  color: white; 
  padding: 14px 18px; 
  border-radius: 18px 18px 4px 18px; 
  font-size: 15px; 
  line-height: 1.5; 
  box-shadow: 0 3px 10px rgba(31, 41, 55, 0.15); 
  animation: popIn 0.3s ease; 
  max-width: 85%;
  align-self: flex-end;
  position: relative;
  overflow: hidden;
}

.user-message::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.2), transparent);
  transition: left 0.7s;
}

.user-message:hover::before {
  left: 100%;
}

/* ============================================
   TABLA DE COSTOS
============================================ */

.cost-table { 
  width: 100%; 
  border-collapse: collapse; 
  margin: 15px 0; 
  font-size: 13px; 
  background: white; 
  border-radius: 10px; 
  overflow: hidden; 
  box-shadow: 0 3px 10px rgba(0,0,0,0.05);
  border: 1px solid var(--gray);
}

.cost-table th { 
  background: linear-gradient(135deg, var(--primary), var(--primary-dark)); 
  color: white; 
  padding: 10px 12px; 
  text-align: left; 
  font-weight: 600;
  font-size: 12px;
}

.cost-table td { 
  border-bottom: 1px solid var(--gray); 
  padding: 10px 12px; 
  font-size: 12px;
}

.cost-table tr:hover {
  background: #f9f9f9;
}

.cost-table tr:last-child td {
  border-bottom: none;
}

/* ============================================
   OPCIONES
============================================ */

.options { 
  display: flex; 
  flex-direction: column; 
  gap: 10px; 
  width: 100%; 
  margin-top: 10px;
}

.options button {
  width: 100%; 
  padding: 14px; 
  background: white; 
  color: var(--primary);
  border: 2px solid var(--primary); 
  border-radius: 12px; 
  cursor: pointer;
  font-weight: 600; 
  text-align: left; 
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  animation: slideInRight 0.3s ease forwards; 
  opacity: 0;
  font-size: 14px;
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: 'Poppins', sans-serif;
  position: relative;
  overflow: hidden;
}

.options button::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(31, 41, 55, 0.1), transparent);
  transition: left 0.7s;
}

.options button:hover::before {
  left: 100%;
}

.options button:hover { 
  background: linear-gradient(135deg, var(--primary), var(--primary-dark)); 
  color: white; 
  transform: translateX(5px) scale(1.02); 
  box-shadow: 0 5px 15px rgba(31, 41, 55, 0.2);
  border-color: var(--primary-dark);
}

.options button i {
  font-size: 16px;
  width: 20px;
}

/* ============================================
   BOTONES DE ACCIÓN MEJORADOS
============================================ */

.action-btn { 
  width: 100%; 
  min-height: 48px;
  padding: 14px; 
  border-radius: 12px; 
  font-weight: 600; 
  cursor: pointer; 
  border: none; 
  margin-top: 8px; 
  color: white; 
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275); 
  text-align: center; 
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  font-size: 14px;
  font-family: 'Poppins', sans-serif;
  position: relative;
  overflow: hidden;
}

.action-btn::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transition: left 0.7s;
}

.action-btn:hover::before {
  left: 100%;
}

.action-btn:hover { 
  filter: brightness(1.1); 
  transform: translateY(-2px) scale(1.02); 
  box-shadow: 0 8px 20px rgba(0,0,0,0.15);
}

.whatsapp-btn-action { 
  background: linear-gradient(135deg, var(--whatsapp), var(--whatsapp-dark)); 
  position: relative;
  overflow: hidden;
}

.whatsapp-btn-action::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transition: left 0.7s;
}

.whatsapp-btn-action:hover::before {
  left: 100%;
}

.whatsapp-btn-action:hover {
  transform: translateY(-3px) scale(1.02);
  box-shadow: 0 10px 25px rgba(37, 211, 102, 0.3);
  filter: brightness(1.1);
}

.whatsapp-btn-action:active {
  transform: translateY(-1px) scale(0.98);
}

.map-btn { 
  background: linear-gradient(135deg, var(--accent), var(--accent-dark)); 
  position: relative;
  overflow: hidden;
}

.map-btn::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transition: left 0.7s;
}

.map-btn:hover::before {
  left: 100%;
}

.map-btn:hover {
  transform: translateY(-3px) scale(1.02);
  box-shadow: 0 10px 25px rgba(245, 158, 11, 0.3);
  filter: brightness(1.1);
}

/* BOTONES DE ASESOR MEJORADOS */
.advisor-primary-btn {
  padding: 14px;
  border-radius: 12px;
  font-weight: 600;
  cursor: pointer;
  border: none;
  color: white;
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  font-size: 15px;
  background: linear-gradient(135deg, var(--whatsapp), var(--whatsapp-dark));
  animation: gentlePulse 2s infinite ease-in-out;
  position: relative;
  overflow: hidden;
  width: 100%;
  margin-bottom: 10px;
}

.advisor-primary-btn::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transition: left 0.7s;
}

.advisor-primary-btn:hover::before {
  left: 100%;
}

.advisor-primary-btn:hover {
  transform: translateY(-2px) scale(1.02);
  filter: brightness(1.1);
  animation: none;
}

.advisor-secondary-btn {
  padding: 14px;
  border-radius: 12px;
  font-weight: 600;
  cursor: pointer;
  border: none;
  color: white;
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  font-size: 15px;
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  position: relative;
  overflow: hidden;
  width: 100%;
}

.advisor-secondary-btn::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transition: left 0.7s;
}

.advisor-secondary-btn:hover::before {
  left: 100%;
}

.advisor-secondary-btn:hover {
  transform: translateY(-2px) scale(1.02);
  filter: brightness(1.1);
}

.back-btn { 
  background: transparent; 
  border: 2px solid var(--gray); 
  text-decoration: none; 
  cursor: pointer; 
  margin-top: 15px; 
  color: var(--text-sub); 
  font-size: 14px; 
  align-self: center; 
  padding: 10px 20px;
  min-height: 44px;
  border-radius: 25px;
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  display: flex;
  align-items: center;
  gap: 8px;
  font-family: 'Poppins', sans-serif;
}

.back-btn:hover { 
  background: var(--gray-light); 
  border-color: var(--primary);
  color: var(--primary);
  transform: translateY(-2px);
}

/* ============================================
   BOTONES DE SECCIONES
============================================ */

.section-btn {
  width: 100%;
  min-height: 48px;
  padding: 14px;
  border-radius: 12px;
  font-weight: 600;
  cursor: pointer;
  border: none;
  margin-top: 10px;
  color: white;
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  font-size: 14px;
  position: relative;
  overflow: hidden;
}

.section-btn::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.3), transparent);
  transition: left 0.7s;
}

.section-btn:hover::before {
  left: 100%;
}

.academic-section-btn {
  background: linear-gradient(135deg, #3498db, #2980b9);
}

.academic-section-btn:hover {
  transform: translateY(-3px) scale(1.02);
  box-shadow: 0 10px 25px rgba(52, 152, 219, 0.3);
}

.admission-section-btn {
  background: linear-gradient(135deg, #9b59b6, #8e44ad);
}

.admission-section-btn:hover {
  transform: translateY(-3px) scale(1.02);
  box-shadow: 0 10px 25px rgba(155, 89, 182, 0.3);
}

.schedule-section-btn {
  background: linear-gradient(135deg, #2ecc71, #27ae60);
}

.schedule-section-btn:hover {
  transform: translateY(-3px) scale(1.02);
  box-shadow: 0 10px 25px rgba(46, 204, 113, 0.3);
}

.location-section-btn {
  background: linear-gradient(135deg, #e74c3c, #c0392b);
}

.location-section-btn:hover {
  transform: translateY(-3px) scale(1.02);
  box-shadow: 0 10px 25px rgba(231, 76, 60, 0.3);
}

/* ============================================
   CONTENEDORES MEJORADOS
============================================ */

.action-container {
  background: linear-gradient(135deg, #f8f9ff, #eef2ff);
  border-radius: 15px;
  padding: 20px;
  margin: 15px 0;
  border: 2px solid #e0e7ff;
  text-align: center;
  animation: slideInLeft 0.5s ease;
}

.action-icon {
  font-size: 50px;
  margin-bottom: 15px;
  display: block;
  animation: bounceIn 0.8s ease;
}

.action-title {
  color: var(--primary);
  font-weight: 700;
  margin-bottom: 10px;
  font-size: 18px;
}

.action-description {
  color: var(--text-sub);
  font-size: 14px;
  line-height: 1.5;
  margin-bottom: 20px;
}

.action-buttons {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

/* ============================================
   INDICADOR DE ESCRIBIENDO
============================================ */

.typing { 
  padding: 12px 20px; 
  display: flex; 
  gap: 8px; 
  align-self: flex-start;
  background: white;
  border-radius: 20px;
  margin-left: 20px;
  box-shadow: 0 3px 10px rgba(0,0,0,0.05);
  width: fit-content;
}

.typing span { 
  width: 10px; 
  height: 10px; 
  background: var(--primary); 
  border-radius: 50%; 
  animation: typing 1s infinite; 
}

.typing span:nth-child(2) { 
  animation-delay: 0.2s; 
}

.typing span:nth-child(3) { 
  animation-delay: 0.4s; 
}

/* ============================================
   ÁREA DE INPUT
============================================ */

#chatbot-input-area { 
  padding: 15px; 
  background: white; 
  display: flex; 
  align-items: center; 
  border-top: 1px solid var(--gray);
  gap: 10px;
}

#chatbot-input-area input { 
  flex: 1; 
  padding: 12px 18px; 
  border-radius: 25px; 
  border: 2px solid var(--gray); 
  background: var(--gray-light); 
  outline: none; 
  font-size: 15px;
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
  font-family: 'Poppins', sans-serif;
}

#chatbot-input-area input:focus { 
  border-color: var(--primary); 
  background: white;
  box-shadow: 0 0 0 3px rgba(31, 41, 55, 0.1);
}

#send-btn { 
  background: linear-gradient(135deg, var(--primary), var(--primary-dark)); 
  color: white; 
  border: none; 
  width: 45px; 
  height: 45px; 
  border-radius: 50%; 
  cursor: pointer; 
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275); 
  font-size: 18px;
  display: flex;
  align-items: center;
  justify-content: center;
}

#send-btn:hover { 
  transform: rotate(15deg) scale(1.1); 
  box-shadow: 0 5px 15px rgba(31, 41, 55, 0.3);
}

/* ============================================
   FORMULARIO DE CONTACTO
============================================ */

.form-content {
  padding: 25px;
  display: flex;
  flex-direction: column;
  gap: 15px;
}

.form-instruction {
  font-size: 14px;
  color: var(--text-sub);
  margin-bottom: 10px;
  text-align: center;
  line-height: 1.5;
}

.input-with-icon {
  position: relative;
}

.input-with-icon i {
  position: absolute;
  left: 15px;
  top: 50%;
  transform: translateY(-50%);
  color: #666;
  z-index: 1;
}

.input-with-icon .interactive-input {
  padding-left: 45px;
}

.input-with-icon.textarea-input i {
  top: 20px;
  transform: none;
}

.form-buttons {
  display: flex;
  gap: 10px;
  margin-top: 10px;
}

.submit-btn {
  flex: 1;
}

.cancel-btn {
  width: 50px;
}

/* ============================================
   BADGE DE NUEVO MENSAJE
============================================ */

.new-message-badge {
  position: absolute;
  top: -5px;
  right: -5px;
  background: var(--danger);
  color: white;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  font-size: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  animation: bounceIn 0.5s;
  font-weight: bold;
  z-index: 1;
}

/* ============================================
   ESTILOS PARA OPCIONES DE CONTACTO MEJORADAS
============================================ */

.whatsapp-option, .form-option, .call-option, .back-option {
  display: flex !important;
  flex-direction: column !important;
  align-items: stretch !important;
  justify-content: center !important;
  width: 100% !important;
  min-height: 64px !important;
  padding: 14px 16px !important;
  text-align: left !important;
  position: relative;
  overflow: hidden;
  border-radius: 12px !important;
  line-height: 1.25 !important;
  white-space: normal !important;
  word-break: normal !important;
}

.whatsapp-option::before, .form-option::before, .call-option::before, .back-option::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.2), transparent);
  transition: left 0.7s;
}

.whatsapp-option:hover::before, .form-option:hover::before, .call-option:hover::before, .back-option:hover::before {
  left: 100%;
}

.whatsapp-option small, .form-option small, .call-option small, .back-option small {
  font-size: 11px;
  opacity: 0.8;
  margin-top: 5px;
  font-weight: normal;
  line-height: 1.3;
}

.whatsapp-option {
  background: linear-gradient(135deg, #25d366, #128C7E) !important;
  color: white !important;
  border: none !important;
}

.whatsapp-option:hover {
  transform: translateX(5px) scale(1.02) !important;
  box-shadow: 0 5px 15px rgba(37, 211, 102, 0.3) !important;
}

.form-option {
  background: linear-gradient(135deg, #4285f4, #0d47a1) !important;
  color: white !important;
  border: none !important;
}

.form-option:hover {
  transform: translateX(5px) scale(1.02) !important;
  box-shadow: 0 5px 15px rgba(66, 133, 244, 0.3) !important;
}

.call-option {
  background: linear-gradient(135deg, #ea4335, #b71c1c) !important;
  color: white !important;
  border: none !important;
}

.call-option:hover {
  transform: translateX(5px) scale(1.02) !important;
  box-shadow: 0 5px 15px rgba(234, 67, 53, 0.3) !important;
}

.back-option {
  background: #f5f5f5 !important;
  color: #333 !important;
  border: 2px solid #ddd !important;
}

.back-option:hover {
  transform: translateX(5px) scale(1.02) !important;
  box-shadow: 0 5px 15px rgba(0,0,0,0.1) !important;
}

/* ============================================
   ESTILOS PARA CONTENEDORES DE ASESOR
============================================ */

.advisor-container {
  background: linear-gradient(135deg, #f8f9ff, #eef2ff);
  border-radius: 15px;
  padding: 20px;
  margin: 15px 0;
  border: 2px solid #e0e7ff;
  text-align: center;
  animation: slideInLeft 0.5s ease;
}

.advisor-icon {
  font-size: 50px;
  margin-bottom: 15px;
  display: block;
  animation: bounceIn 0.8s ease;
}

.advisor-title {
  color: var(--primary);
  font-weight: 700;
  margin-bottom: 10px;
  font-size: 18px;
}

.advisor-description {
  color: var(--text-sub);
  font-size: 14px;
  line-height: 1.5;
  margin-bottom: 20px;
}

.advisor-buttons {
  display: grid;
  grid-template-columns: 1fr;
  gap: 10px;
  width: 100%;
}

.advisor-buttons button,
.contact-form-container button,
.form-buttons button,
.options button {
  min-height: 46px;
  max-width: 100%;
  white-space: normal;
}

.options button {
  width: 100%;
  justify-content: flex-start;
  line-height: 1.25;
}

/* ============================================
   AJUSTES DE ESTABILIDAD PARA BOTONES
============================================ */

#chatbot-container .action-btn,
#chatbot-container .whatsapp-btn-action,
#chatbot-container .map-btn,
#chatbot-container .section-btn,
#chatbot-container .advisor-primary-btn,
#chatbot-container .advisor-secondary-btn,
#chatbot-container .back-btn,
#chatbot-container .whatsapp-option,
#chatbot-container .form-option,
#chatbot-container .call-option,
#chatbot-container .back-option,
#chatbot-container .submit-btn,
#chatbot-container #lead-form button {
  appearance: none;
  box-sizing: border-box;
  max-width: 100%;
  text-decoration: none;
}

#chatbot-container .action-btn i,
#chatbot-container .section-btn i,
#chatbot-container .advisor-primary-btn i,
#chatbot-container .advisor-secondary-btn i,
#chatbot-container .whatsapp-option i,
#chatbot-container .form-option i,
#chatbot-container .call-option i,
#chatbot-container .back-option i {
  flex: 0 0 auto;
}

@media (max-width: 768px) {
  #chatbot-container .section-btn,
  #chatbot-container .action-btn,
  #chatbot-container .whatsapp-btn-action,
  #chatbot-container .map-btn,
  #chatbot-container .advisor-primary-btn,
  #chatbot-container .advisor-secondary-btn,
  #chatbot-container .whatsapp-option,
  #chatbot-container .form-option,
  #chatbot-container .call-option,
  #chatbot-container .back-option {
    min-height: 50px;
    padding: 12px 14px !important;
    font-size: 13px;
  }
}

@media (max-width: 480px) {
  #chatbot-container .section-btn,
  #chatbot-container .action-btn,
  #chatbot-container .whatsapp-btn-action,
  #chatbot-container .map-btn,
  #chatbot-container .advisor-primary-btn,
  #chatbot-container .advisor-secondary-btn {
    justify-content: center;
  }
}

.advisor-buttons {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.redirect-message {
  background: linear-gradient(135deg, #fff9e6, #fff3cc);
  border-radius: 15px;
  padding: 15px;
  margin: 15px 0;
  border-left: 4px solid #ffc107;
  animation: fadeIn 0.5s ease;
}

.redirect-message i {
  color: #ff9800;
  margin-right: 10px;
}

.user-query {
  background: linear-gradient(135deg, var(--primary), var(--primary-dark));
  color: white;
  padding: 12px 16px;
  border-radius: 15px;
  margin: 10px 0;
  font-style: italic;
  border: 2px solid rgba(255,255,255,0.2);
  position: relative;
  overflow: hidden;
}

.user-query::before {
  content: '';
  position: absolute;
  top: 0;
  left: -100%;
  width: 100%;
  height: 100%;
  background: linear-gradient(90deg, transparent, rgba(255,255,255,0.2), transparent);
  transition: left 0.7s;
}

/* ============================================
   ESTILOS PARA FORMULARIO INTERNO
============================================ */

.contact-form-container {
  background: white;
  padding: 20px;
  border-radius: 15px;
  margin: 10px 0;
  box-shadow: 0 5px 15px rgba(0,0,0,0.05);
  animation: fadeIn 0.5s ease;
}

.contact-form-container input,
.contact-form-container textarea {
  margin-bottom: 12px;
}

/* ============================================
   ESTILOS PARA ICONOS
============================================ */

.secondary-btn i {
  font-size: 22px;
}

.fa-spin {
  animation: spin 1s linear infinite;
}

/* ============================================
   RESPONSIVE
============================================ */

@media (max-width: 768px) {
  .main-floating-btn {
    width: 65px;
    height: 65px;
    bottom: 20px;
    right: 20px;
    font-size: 28px;
  }
  
  .floating-menu {
    bottom: 100px;
    right: 25px;
  }
  
  .secondary-btn {
    width: 52px;
    height: 52px;
  }
  
  .chat-window, .form-window {
    width: 95%;
    right: 2.5%;
    bottom: 80px;
    height: 700px;
    max-height: 700px;
  }
  
  .chat-window.minimized {
    width: 90%;
    height: 50px;
    bottom: 80px;
  }
  .chat-window.minimized #chatbot-messages,
  .chat-window.minimized #chatbot-input-area,
  .chat-window.minimized #lead-form,
  .chat-window.minimized #typing-indicator {
    display: none !important;
  }
  .chat-window.minimized .window-header {
    min-height: 50px;
  }

  
  .floating-notification {
    left: -160px;
    font-size: 12px;
    padding: 8px 15px;
    min-width: 150px;
    max-width: 180px;
  }
  
  .btn-tooltip {
    left: -150px !important;
    font-size: 12px !important;
    padding: 6px 12px !important;
  }
  
  .window-header {
    padding: 12px 15px;
  }
  
  .advisor-container {
    padding: 15px;
  }
  
  .advisor-title {
    font-size: 16px;
  }
  
  .advisor-description {
    font-size: 13px;
  }
  
  .section-btn {
    padding: 12px;
    font-size: 13px;
  }
}

@media (max-width: 480px) {
  .main-floating-btn {
    width: 60px;
    height: 60px;
    bottom: 15px;
    right: 15px;
    font-size: 26px;
  }
  
  .chat-window, .form-window {
    height: auto; 
    max-height: 700px;
    min-height: 550px;
  }
  
  #lead-form, .form-content {
    padding: 20px;
  }
  
  .options button {
    padding: 12px;
    font-size: 13px;
  }
  
  .floating-notification {
    left: -140px;
    font-size: 11px;
    padding: 7px 12px;
    min-width: 130px;
    max-width: 160px;
  }
  
  .btn-tooltip {
    left: -130px !important;
    font-size: 11px !important;
    padding: 5px 10px !important;
    min-width: 120px !important;
  }
  
  .whatsapp-option, .form-option, .call-option, .back-option {
    padding: 12px !important;
  }
  
  .section-btn {
    padding: 10px;
    font-size: 12px;
  }
}

/* ============================================
   SCROLLBAR PERSONALIZADO
============================================ */

#chatbot-messages::-webkit-scrollbar {
  width: 6px;
}

#chatbot-messages::-webkit-scrollbar-track {
  background: #f1f1f1;
  border-radius: 10px;
}

#chatbot-messages::-webkit-scrollbar-thumb {
  background: var(--primary);
  border-radius: 10px;
}

#chatbot-messages::-webkit-scrollbar-thumb:hover {
  background: var(--primary-dark);
}

/* ============================================
   EFECTOS DE TRANSICIÓN MEJORADOS
============================================ */

button, input, textarea, .interactive-input, .action-btn, .whatsapp-btn-action, .map-btn {
  transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275) !important;
}

/* Efecto de elevación para todos los elementos interactivos */
button:active, .action-btn:active, .whatsapp-btn-action:active {
  transform: translateY(0) scale(0.98) !important;
}

/* Efecto de brillo para botones al pasar el cursor */
.secondary-btn:hover i, .action-btn:hover i, .whatsapp-btn-action:hover i {
  filter: brightness(1.2);
}

/* ============================================
   ESTILOS PARA ESTADOS ESPECIALES
============================================ */

/* Mensaje de éxito */
.success-message {
  background: linear-gradient(135deg, #e8f5e9, #c8e6c9) !important;
  border-left: 4px solid #4CAF50 !important;
}

.success-message i {
  color: #4CAF50 !important;
}

/* Mensaje de advertencia */
.warning-message {
  background: linear-gradient(135deg, #fff8e1, #ffecb3) !important;
  border-left: 4px solid #ffc107 !important;
}

.warning-message i {
  color: #ffc107 !important;
}

/* Mensaje de información */
.info-message {
  background: linear-gradient(135deg, #e3f2fd, #bbdefb) !important;
  border-left: 4px solid #2196f3 !important;
}

.info-message i {
  color: #2196f3 !important;
}

/* ============================================
   EFECTOS ADICIONALES DINÁMICOS
============================================ */

/* Efectos adicionales para botones de sección */
.section-btn:hover {
  transform: translateY(-3px) scale(1.02) !important;
  filter: brightness(1.1) !important;
}

.section-btn:active {
  transform: translateY(-1px) scale(0.98) !important;
}

/* Efectos para contenedores */
.action-container:hover, .advisor-container:hover {
  transform: translateY(-2px);
  box-shadow: 0 10px 30px rgba(0,0,0,0.1);
  transition: all 0.3s ease;
}

/* Mejoras para mensajes */
.user-message:hover {
  transform: translateX(-5px);
  transition: transform 0.3s ease;
}

.bot-message:hover {
  transform: translateX(5px);
  transition: transform 0.3s ease;
}

/* Animaciones para iconos */
.action-icon, .advisor-icon {
  transition: transform 0.5s ease;
}

.action-container:hover .action-icon,
.advisor-container:hover .advisor-icon {
  transform: scale(1.1) rotate(5deg);
}

/* Mejoras para tablas */
.cost-table tr {
  transition: background-color 0.3s ease;
}

.cost-table tr:hover {
  background-color: rgba(31, 41, 55, 0.05) !important;
}

/* Efectos para inputs en focus */
.interactive-input:focus {
  box-shadow: 0 0 0 3px rgba(31, 41, 55, 0.1) !important;
}

/* Transiciones suaves para componentes del chatbot.
   Nota: evitamos aplicar transición global a '*' porque rompe layouts/animaciones entre estados (minimizado/maximizado). */
#chatbot-messages,
#chatbot-input-area,
.chat-window,
.main-floating-btn,
.floating-menu,
.secondary-btn,
.section-btn,
.action-btn,
.advisor-primary-btn,
.advisor-secondary-btn,
.user-message,
.bot-message,
.interactive-input,
textarea,
button {
  transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}
/* Asegurar que al minimizar en móvil todo el contenido se oculte y la ventana sea pequeña */
@media (max-width: 768px) {
  .chat-window.minimized {
    height: 60px !important;
    min-height: 60px !important;
    max-height: 60px !important;
    overflow: hidden !important;
  }
  .chat-window.minimized #chatbot-messages,
  .chat-window.minimized #chatbot-input-area,
  .chat-window.minimized #lead-form,
  .chat-window.minimized #typing-indicator {
    display: none !important;
    visibility: hidden !important;
    height: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
  }
  .chat-window.minimized .window-header {
    height: 60px !important;
  }
}

/* Estilo para el botón de limpiar chat */
.clear-btn:hover {
  background: rgba(255, 193, 7, 0.8) !important;
}